PeopleSoft Help Survey

The PeopleSoft Help web site was created by the Instructional Design and Development staff at the University of Connecticut to provide PeopleSoft Student Administration System users with online assistance.

Please complete the following survey to help improve the quality of the PeopleSoft Help web site. The survey should take less than 10 minutes to complete. Your participation is voluntary and anonymous. If you have questions about the survey, please contact Catherine Healy, at (860) 486-2580, for more information.

1. My primary role while accessing PeopleSoft Help can best be described as:
2. I have been at the University of Connecticut in the above role for _______ semesters.
3. I prefer to obtain Help information in the following format:
4. I accessed the PeopleSoft Help site
by clicking Help from within the PeopleSoft Student Administration System.
by clicking a link on the PeopleSoft Student Administration System login page. 
directly at www.peoplesofthelp.uconn.edu.
other.   If other, please specify

5. I found the Help information I needed.
6. The Help information was presented in an easy to follow format.
7. The Help information enabled me to complete my task.
8. From within PeopleSoft Help, I was able to access additional information on other topics easily.
9. Which features in PeopleSoft Help did you use? Mark all that apply and rate their usabilty on a scale
     of 1 (poor) to 5 (excellent).

Site/User Navigational Map
rating: poor
excellent
Content tab  
FAQ tab  
Search tab  
Glossary tab  
Directions with text only  
Directions with text and images displayed
Demos  
Help tutorial  
   
10. Overall, I found the PeopleSoft Help system to be a useful tool.
11. Additional Comments:

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